UPDATE they took care of me immediately and I love this Fossett glad they accidentally sent me the chrome one it is so beautiful and works so wellI am only giving this one star until I get some response from the seller I sent a big email to them and Amazon and was told I would be contacted but never have been. I ordered it in rubbed bronze and when I got it I stored it until my counters were put in and sink installed which was a few weeks it’s packaged very good. When I opened the box it was Chrome instead of rubbed bronze but I immediately fell in love with it. The installation went simple and it’s a very sturdy structure as far as the main structure goes. I turn the faucet on and push the two buttons back and forth that go from a regular stream to a nice spray. The nice spray however has stray streams going in different directions so that was a little annoying.l, however the huge issue is as soon as I pushed the thumb trigger it flew off into the sink with a little black piece of plastic that apparently is the plunger one of the little hinge pieces which are just cheap little plastic tabs isn’t even on the faucet so I can see why it fell off. For $700 and something dollars You would expect this not to be so flimsy. I can still use the Fossett but I don’t have the trigger spray which would be nice when rinseing the sink out or heavy grime. It looks great and everything else is nice but the trigger. I sent emails to Amazon and Buildcom with no response other than an email from Amazon saying no further action was required by me and the seller would be contacting me which they never have.If they will take the time to address my concerns I will gladly raise the star level but at the moment I am more perturbed that nobody seems to give a crap.